Our Story

In 2015, I was frustrated to learn that a family member suffering from severe back and hip problems had to wait three months for a MRI. We have a significant wait time challenge in our healthcare system that takes an emotional, physical and financial toll on those waiting and their families.

At NextUp Care, we are on a mission to reduce wait times and improve access to care for everyone in our healthcare system.

Our Team

Founder & CEO

Wayne Li, MSc MBA

Scientist, Management Consultant, Entrepreneur.

Wayne is a scientist by training with over fifteen years' experience working with global financial services organizations and health professionals in Canada, US, UK, Australia and Asia to transform their business and technology capabilities. Now, he is tackling the wait time challenge in our healthcare system.

Wayne holds a BSc and MSc in Neuroscience from the University of Toronto and a MBA in Finance from the Rotman School of Management at the University of Toronto.

Lead Scientist

Dr. Jonathan Patrick, PhD

Professor at Telfer School of Management, University of Ottawa

Jonathan is interested in applying operations research methodologies to improve the efficiency of healthcare management. His PhD thesis involved a Markov decision process model to determine intelligent multi-priority patient scheduling policies with the goal of maintaining reasonable priority-specific wait times. His current research interests are in optimizing capacity planning in community care and patient scheduling within healthcare systems including operating rooms, diagnostic imaging and outpatient clinics. He is a member of INFORMS and CORS.

Jonathan holds a BSc from McMaster University, a MSc in Mathematics and a PhD in Operations and Logistics from the University of British Columbia.



Jane van Alphen, BScN MSc MBA

Director Programs and Operations, Canadian Centre for Aging and Brain Health Innovation at Baycrest Health Sciences


Lynne Golding, LLB

Partner, National Health Group at Fasken Martineau DuMoulin LLP